عنوان
پدید آورنده
موضوع
رده
W,84,S536t,1999
W
,
84
,
S536t
,
1999
کتابخانه
محل استقرار
English Book
Total customer satisfaction
tal customer satisfaction a comprehensive approach for health care providers
Stephanie G. Sherman with V. Clayton Sherman
1st ed.
San Francisco
Jossey-Bass Publishers
,c1999
xviii, 376 p. ill. 24 cm.
Includes bibliographical references and index.
Health services administration
Consumer satisfaction
Patient satisfaction
Medical careQuality control
Sherman, Stephanie G.
Sherman, V. Clayton.
Title
