Introduction : required reading (yes, really) -- The emergence of the hapless executive -- Defining and refining competitive intelligence -- Competitive intelligence : what you don't know will hurt you -- Why fixating on competitors is wrong -- Three critical distinctions -- All information is not equal -- Knowing when and why to power up the CI engine -- Next steps for you and your company -- Understanding and evaluating information sources -- Performing like a CI pro -- Demystifying competitive intelligence, one myth at a time -- What's in it for me? -- Playing by the rules, SCIP, resources.
how to minimize risk, avoid surprises, and grow your business in a changing world