عنوان
پدید آورنده
موضوع
رده
HD .E35 9980.5 2002
HD
.
E35
9980
.
5
2002
کتابخانه
محل استقرار
Transactional Six Sigma and Lean Servicing
Betsi Harris Ehrlich
Boca Raton
St. Lucie Press
,c2002
271 p. ill. 24 cm.
Includes bibliographical references and index.
leveraging manufacturing concepts to achieve world class service
Service industries- Management
Total quality management
HD
9980
.
5
.
E35
2002
Ehrlich, Betsi Harris.
Title
English Book
