عنوان

Everything you need to know at work : a complete manual of workplace skills

electronic

]author[

Woods, Ciara

Everything you need to know at work : a complete manual of workplace skills

London

Prentice Hall Business

2003

Ciara Woods

Most of us spend years learning by trial and error how to operate effectively in an office environment. It takes time to master those key communication skills, dealing with office politics, core financial awareness, knowing how to put your case across and effective problem solving - the kind of skills and knowledge acquired gradually and sometimes painfully, through experience, books and the odd training course. Imagine a simply written manual that took all those skills and subjects, and set out the very core essentials that everybody needs to know. The individual suddenly has a huge competitive advantage from an early stage of their working life, while the company has a more productive and effective workforce from day one. Everything You Need To Know At Work gives you the experience and knowledge that would normally take many months to acumulate, and tells you what to do when you don't know what to do. For Human Resources: It will help you make your staff more efficient and effective at little expense. It's the perfect subsitute for early experience and the ideal platform for ongoing development. For the individual: Tells you simply and clearly everything you need to know to make you competent and confident in a business environment. Review: "It's like 50 books that you should read, all rolled into one"- Sarah, lawyer, 23"It helps you get the skills that usually take months, if not years to acquire"- Tom, management consultant, 28"If you buy one book, it should be this one"- Rosita, investment banker, 25"I keep going back to it. It gets straight to the point and tells me what I need to know"- Patrick, accountant, 27"It gives you that extra level of confidence in what you do"- Alex, brand manager, 25

Contents Section I : The BasicsIntegrationOffice TechnologyCommunication and CorrespondanceMeetings Section II : The Skills Problem Solving Fact Finding & Constructing a Case Financial Awareness Pitching, Presenting and Verbal Communication Section III : The People Working in a TeamManaging your BossManaging your ClientManaging Yourself

، Success in business

، Personnel & human resources management

، BUSINESS & ECONOMICS / Human Resources & Personnel Management

AU

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