:reclaiming interpersonal communication theory for understanding professional encounters
/ Marie L. Radford and Gary P. Radford.
Chicago
: Neal-Schuman, an imprint of the American Library Association
, 2017
xiv, 168 p.
: illustrations
; 23 cm
English
Includes bibliographical references and index
Interpersonal communication as practical wisdom : reclaiming Aristotle's Nicomachean ethics for the professional sphere -- Interpersonal communication as civil communication : reclaiming John Locke's An essay concerning human understanding -- A relational view of interpersonal communication : reclaiming Ruesch and Bateson's Communication: the social matrix of psychiatry -- An interactional view of interpersonal communication : reclaiming Watzlawick, Beavin, and Jackson's Pragmatics of human communication -- Interpersonal communication as face-work within reference encounters reclaiming Erving Goffman's On face-work -- A relational model of interpersonal communication for face-to-face and virtual communication in reference encounters -- What did we learn?.