:how employees make or break brands /Ian P. Buckingham
وضعیت نشر و پخش و غیره
محل نشرو پخش و غیره
New York, N.Y. :
نام ناشر، پخش کننده و غيره
: Palgrave Macmillan,
تاریخ نشرو بخش و غیره
, 2008
مشخصات ظاهری
نام خاص و کميت اثر
x, 221 p.
يادداشت کلی
متن يادداشت
English
متن يادداشت
Includes index.
یادداشتهای مربوط به مندرجات
متن يادداشت
Brand engagement, everyman and the hero leader. What does great brand engagement feel like? The CEO is dead-long live the CEO! Are we at the tail end of spin? What characterises an effective chief engagement officer? -- Deconstructing brand ("but we don't even brand animals any more"). Brand and authenticity. Brand anthropology. New ways of telling old stories. Leadership engagement. Brand and motivation. The national perspective-nation branding. The ARM holdings story -- Through the looking-glass. What's been happening in the communication market? Employment brand. Engage people by letting them play. Inside-out communication (the power of partnership). Behaviour brand creep. Brandscape and the brand engagement journey. Mergers and acquisitions. The quest for balance. What do committed employees look like? Zurich Financial Services case study -- Culture as a weapon of mass construction. What's culture got to do wit it? The culture development process. A culture-first approach to change (motability case study). The use of tools -- Bring yourself to work. Everything begins with a story. Mythology, the ancient arts and employee engagement. The story of good company. Authenticity and engagement. John Lewis Group. A case study in engagement. Becoming comfortable with the emotional dimension. In conversation with an industry expert. Retention issues? The story of the Yorkshire Building Society-a true mutual. In conclusion.
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Brand name products.
موضوع مستند نشده
Organizational commitment.
موضوع مستند نشده
Employee motivation.
موضوع مستند نشده
Interpersonal communication
رده بندی کنگره
شماره رده
HD
69
نشانه اثر
.
B7
B8316
2008
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )