عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
9780470065266 (pbk. : alk. paper)
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
لاتين
TITLE AND STATEMENT OF RESPONSIBILITY
First Statement of Responsibility
David Finnegan, Leslie P. Willcocks
Title Proper
Implementing CRM
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
p. cm.
SERIES
Series Title
John Wiley series in information systems
NOTES PERTAINING TO BINDING AND AVAILABILITY
Text of Note
مرجع به حساب نمي آيد
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references and index.
OTHER VARIANT TITLES
Variant Title
from technology to knowledge
TOPICAL NAME USED AS SUBJECT
Entry Element
Customer relations, Management
Entry Element
Customer Services
OTHER CLASS NUMBERS
Class number
658
.
812
,
F514i
,
2007
PERSONAL NAME - PRIMARY RESPONSIBILITY
Entry Element
مولف
Relator Code
Willcocks, Leslie.
PERSONAL NAME - ALTERNATIVE RESPONSIBILITY
Entry Element
Finnegan, David.
PERSONAL NAME - SECONDARY RESPONSIBILITY
Entry Element
David Finnegan, Leslie P. Willcocks
