McGraw-Hill 36-Hour Course Organizational Development
General Material Designation
[Book]
First Statement of Responsibility
/ Stephen R. Balzac
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: McGraw-Hill
Date of Publication, Distribution, etc.
, 2011.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
x, 226 p.
SERIES
Series Title
(McGraw-Hill 36-hour course series)
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Bibliography
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
CONTENTS NOTE
Text of Note
Creating the culture.- The science and art of goal-setting to define the business.- Making people care--before you start: the high performance cycle (HPC) of business.- Building the foundation: who, and how, do you hire?.- The motivation trap.- Post-heroic teams.- The role of emotions in leadership.- Management jujitsu: negotiation, problem solving, and decision-making techniques.- Managing change.- Problem-solving.- Mistakes: the foundation of innovation.- Putting it all together: scheduling success