عنوان
پدید آورنده
موضوع
رده
HF5415,.5 .L834 2011
HF5415
,.
5
.
L834
2011
کتابخانه
محل استقرار
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
995881
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Please Every Customer
General Material Designation
[Book]
Other Title Information
:Delivering Stellar Customer Service Across Cultures
First Statement of Responsibility
/ Robert W. Lucas
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York
Name of Publisher, Distributor, etc.
: McGraw-Hill
Date of Publication, Distribution, etc.
, 2011.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xi, 286 p.
Other Physical Details
: , ill
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Print
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Bibliography
EXTERNAL INDEXES/ABSTRACTS/REFERENCES NOTE
Name of source
Index
TOPICAL NAME USED AS SUBJECT
Customer services
Customer relations
Consumer behavior, Cross-cultural studies
Cultural relations
Intercultural communication
خدمات مشتری
مشتری شناسی
مصرف کنندگان - رفتار - مطالعات میان فرهنگی
روابط فرهنگی
ارتباط میان فرهنگی
LIBRARY OF CONGRESS CLASSIFICATION
Class number
HF5415
,.
5
Book number
.
L834
2011
PERSONAL NAME - PRIMARY RESPONSIBILITY
Lucas, Robert W.
ORIGINATING SOURCE
Country
ایران
Agency
Library of Foreign Languages and Islamic resource
old catalog
p
BL
1
a
Y
