an introduction to gaining greater market insight /
First Statement of Responsibility
Paul Hague, Matthew Harrison, Julia Cupman and Oliver Truman
EDITION STATEMENT
Edition Statement
Third edition
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xviii, 382 pages :
Other Physical Details
illustrations ;
Dimensions
25 cm
SERIES
Series Title
Market research in practice series
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Includes bibliographical references (pages 360-377) and index
CONTENTS NOTE
Text of Note
Part 1. Planning a market research study. Market research design -- Uses of market research -- Part 2. Qualitative research. Qualitative research -- Desk research -- Focus groups -- Depth interviewing -- Observation and ethnography -- Part 3. Quantitative research. Quantitative research -- Sampling and statistics -- Questionnaire design -- Face-to-face interviewing -- Telephone interviewing -- Self-completion questionnaires -- Online surveys -- Data analysis -- Part 4. Using market research. Using market research to segment markets -- Using market research to improve a brand position -- Using market research to improve customer satisfaction and loyalty -- Using market research to achieve optimum pricing -- Using market research to enter a new market -- Using market research to test advertising effectiveness -- Using market research to launch a new product -- Reporting -- Part 5. The market research industry. International market research -- Research trends -- Ethics in market research