The power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems -- a handy reference -- Giving feedback -- sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
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SUMMARY OR ABSTRACT
Text of Note
Communication issues challenge managers all the time. You could be managing a friend who's become a direct report. Maybe you're managing people with more experience than you. Or perhaps you have to deal with office politics, generational differences, or coworkers with poor communication skills. The bottom line is that if you want to keep your department running smoothly, you'll have to deal with any number of problematic communication situations head-on.
ACQUISITION INFORMATION NOTE
Source for Acquisition/Subscription Address
MIL
Source for Acquisition/Subscription Address
OverDrive, Inc.
Stock Number
233385
Stock Number
FC9B83BD-A17B-434C-881A-40C660AD547B
OTHER EDITION IN ANOTHER MEDIUM
Title
The communication problem solver
International Standard Book Number
9780814413081 (pbk.)
TOPICAL NAME USED AS SUBJECT
Communication in management.
Interpersonal communication.
Problem solving.
BUSINESS & ECONOMICS-- Business Communication-- General.