عنوان
پدید آورنده
موضوع
رده
EB, Z711 .C88 2013
EB
,
Z711
.
C88
2013
کتابخانه
محل استقرار
استان: Khorasan Razavi ـ شهر: Mashhad
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
616 EBL
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
Customer service in libraries:Best practices [electronic resource]
General Material Designation
[Book]
First Statement of Responsibility
/ Edited by Charles Harmon, Michael Messina
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
x, 108 pages
Other Physical Details
: illustrations
Dimensions
; 23 cm
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
Electronic
INTERNAL BIBLIOGRAPHIES/INDEXES NOTE
Text of Note
Index
Text of Note
Bibliography
CONTENTS NOTE
Text of Note
Service is personal: the Howard County Library System customer service program / Lewis Belfont -- Technically speaking : technology planning as the backbone of good customer service / Karen C. Knox -- The Darien Library's picture book reorganization : a collection designed with patrons in mind / Kiera Parrott -- STARS : launching a customer service model in Riverside County / Mark Smith -- The collaborative conversation : connecting libraries and readers using Web 2.0 tools / Judi Repman -- Improving customer service by utilizing an existing technology innovatively / Adriana Gonzalez -- Service delivery chains as a strategy for improving library customer service / John Huber -- The buzz on patron service / Shannon Hodgins Halikias -- Make your library fantastic for homeschoolers / Abby Johnson.
TOPICAL NAME USED AS SUBJECT
Public services (Libraries)--United States
Customer services--United States
LIBRARY OF CONGRESS CLASSIFICATION
Class number
EB
,
Z711
Book number
.
C88
2013
PERSONAL NAME - SECONDARY RESPONSIBILITY
Harmon, Charles، 1960-
Messina, Michael
ORIGINATING SOURCE
Country
ایران
ELECTRONIC LOCATION AND ACCESS
Host name
Customer_Service_in_Libraries.pdf
Access number
عادی
Compression information
خیلی محرمانه
Date and Hour of Consultation and Access
Customer_Service_in_Libraries.pdf
Bits per second
1422227
Contact for access assistance
مدیر
Electronic Format Type
متن
File size
0
Record control number
616 EBL
old catalog
e
BL
1
a
Y
