عنوان
پدید آورنده
موضوع
رده
کتابخانه
محل استقرار
INTERNATIONAL STANDARD BOOK NUMBER
(Number (ISBN
0749436964
NATIONAL BIBLIOGRAPHY NUMBER
Country Code
IR
Number
ebook15727
LANGUAGE OF THE ITEM
.Language of Text, Soundtrack etc
انگلیسی
COUNTRY OF PUBLICATION OR PRODUCTlON
Country of publication
IR
TITLE AND STATEMENT OF RESPONSIBILITY
Title Proper
CRM in financial services
General Material Designation
[Electronic Resource]
Other Title Information
:a practical guide to making customer relationship management work
First Statement of Responsibility
/ Bryan Foss and Merlin Stone
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
London
Name of Publisher, Distributor, etc.
: Kogan Page,
Date of Publication, Distribution, etc.
, 2002.
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
xiv, 700 p.
Other Physical Details
: ; 26 cm.
NOTES PERTAINING TO PUBLICATION, DISTRIBUTION, ETC.
Text of Note
e
TOPICAL NAME USED AS SUBJECT
Financial services industry--Customer services
DEWEY DECIMAL CLASSIFICATION
Number
332
.
10688
PERSONAL NAME - PRIMARY RESPONSIBILITY
Foss, Bryan
PERSONAL NAME - SECONDARY RESPONSIBILITY
Stone, Merlin� 1948
ORIGINATING SOURCE
Country
ایران
LOCATION AND CALL NUMBER
Call Number
332.10688
ELECTRONIC LOCATION AND ACCESS
Date and Hour of Consultation and Access
0749436964.pdf
Electronic Format Type
0
old catalog
e
BL
1
a
Y
