interpersonal communication in the diverse workplace /
نام نخستين پديدآور
Geraldine E. Hynes, Sam Houston State University
وضعیت ویراست
وضعيت ويراست
First edition
مشخصات ظاهری
نام خاص و کميت اثر
xii, 179 pages :
ساير جزييات
illustrations ;
ابعاد
23 cm
فروست
عنوان فروست
Corporate communication collection
یادداشتهای مربوط به کتابنامه ، واژه نامه و نمایه های داخل اثر
متن يادداشت
Includes bibliographical references (pages [169]-174) and index
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training
عنوان اصلی به زبان دیگر
عنوان اصلي به زبان ديگر
Interpersonal communication in the diverse workplace
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Communication in management
موضوع مستند نشده
Intercultural communication
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )