"Published in association with Caterer & hotelkeeper"--Cover.
یادداشتهای مربوط به کتابنامه ، واژه نامه و نمایه های داخل اثر
متن يادداشت
Includes bibliographical references and index.
یادداشتهای مربوط به مندرجات
متن يادداشت
The concept and scope of facilities management; The strategic planning role; The physical assets; The provision and specification of facilities services; Designing the facilities services operation delivery system; Investing in staff; Monitoring and controlling service provision; Gaining competitive advantage; Index.
بدون عنوان
0
یادداشتهای مربوط به خلاصه یا چکیده
متن يادداشت
Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic management techniques. In hotels, buildings, land, assets, people and services are essential resources which need to be managed to meet organizational objectives. Through practical techniques and examples, Jowett and Jones show how these facilities can be continuously improved to increase competitiveness and meet the ever changing needs of the customer. Managing Facilities is: the only UK book to reflect modern facilities management practices in hospitality full of practical examples a reference source and introduction in one format Managing Facilities is a concise guide for hotel, hospitality and facilities managers. It is also an excellent text for undergraduate and postgraduate students of hospitality management. Val Jowett MSc FHCIMA is Principal Lecturer at Leeds Metropolitan University and has taught Accommodation Management, and now Facilities Management, for over 25 years. In her earlier career she worked for British Transport hotels and then in Domestic Services Management in the N.H.S. She has taught in the USA and India and now manages a series of developmental initiatives which centre around NVQs, mentoring and careers development learning. Christine Jones BA MIMgt MHCIMA is the Head of School of Business and Professional Studies at Burton Upon Trent College. She has a wide range of occupational and research experience in the hospitality industry and has held teaching posts in a number of Further and Higher Educational establishments. The only UK book to reflect modern facilities management practices in hospitality Practical examples throughout Reference source & introduction in one format.
یادداشتهای مربوط به سفارشات
منبع سفارش / آدرس اشتراک
Elsevier Science & Technology
شماره انبار
93163:93162
ویراست دیگر از اثر در قالب دیگر رسانه
عنوان
Managing facilities.
شماره استاندارد بين المللي کتاب و موسيقي
9780750631358
موضوع (اسم عام یاعبارت اسمی عام)
موضوع مستند نشده
Facility management.
موضوع مستند نشده
Hospitality industry-- Management.
موضوع مستند نشده
Hotel management.
موضوع مستند نشده
BUSINESS & ECONOMICS-- Small Business.
موضوع مستند نشده
Dienstverlening.
موضوع مستند نشده
Facility management.
موضوع مستند نشده
Facility management.
موضوع مستند نشده
Gastvrijheid.
موضوع مستند نشده
Hospitality industry-- Management.
موضوع مستند نشده
Hotel management.
مقوله موضوعی
موضوع مستند نشده
BUS-- 060000
رده بندی ديویی
شماره
647
.
94/068
ويراست
22
رده بندی کنگره
شماره رده
TX911
.
3
.
M27
نشانه اثر
J64
1998
نام شخص به منزله سر شناسه - (مسئولیت معنوی درجه اول )