عنوان
پدید آورنده
موضوع
رده
HD9980.5 .S47 2008
HD9980
.
5
.
S47
2008
کتابخانه
محل استقرار
0077107950
IR
93196
انگلیسی
IR
Services marketing
[Book]
:integrating customer focus across the firm
/ Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner,Dwayne D.Gremler
first European Edition
Boston
: McGraw-Hill,
, c2008.
xxiii, 623p.
: , ill.
زبان: انگلیسی
Print
Includes bibliographical references and index.
Service industries, Marketing
Customer services
Marketing
HD9980
.
5
.
S47
2008
Bitner, Mary Jo
Wilson ,Alan
Zeithaml,Valarie A
Gremler,Dwayne D
ایران
Central Library of martyr Chamran
lmth.46492099/240hm/soib/ridtac/vog.col.www//:ptthu noitamrofni lacihpargoib rotubirtnoC3
lmth.46492099/320hm/noitpircsed/ridtac/vog.col.www//:ptthu noitpircsed rehsilbuP3
lmth.46492099/320hm/cot/ridtac/vog.col.www//:ptthu stnetnoc fo elbaT3
3Contributor biographical information uhttp://www.loc.gov/catdir/bios/mh042/99029464.html
3Publisher description uhttp://www.loc.gov/catdir/description/mh023/99029464.html
3Table of contents uhttp://www.loc.gov/catdir/toc/mh023/99029464.html
old catalog
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