the proven strategy that turns problem employees into superior performers /
First Statement of Responsibility
Dick Grote
EDITION STATEMENT
Edition Statement
2nd ed
.PUBLICATION, DISTRIBUTION, ETC
Place of Publication, Distribution, etc.
New York :
Name of Publisher, Distributor, etc.
Amacom-American Management Association,
Date of Publication, Distribution, etc.
c2006
PHYSICAL DESCRIPTION
Specific Material Designation and Extent of Item
x, 258 p. :
Other Physical Details
ill. ;
Dimensions
23 cm
GENERAL NOTES
Text of Note
Includes index
CONTENTS NOTE
Text of Note
The birth of discipline without punishment -- Recognizing good performance -- Solving people problems -- Preparing for a performance improvement discussion -- Conducting a performance improvement discussion -- The mechanics of discipline without punishment -- Decision making leave -- Discharge -- Solving attendance and attitude problems -- The administration of the discipline system -- Creating a discipline without punishment system